Mission: To provide social security and promote occupational safety and health for all members through responsive schemes and services. Vision: To be a world class provider of social security
Sunday, 29th May 2016

About National Social Security Authority (NSSA)

What is NSSA?

In Zimbabwe the National Social Security Authority (NSSA), constituted and established in terms of the NSSA Act of 1989, Chapter 17: 04, is the statutory corporate body tasked by the Government to provide social security. The provision of social security can be defined as instituting public policy measures intended to protect an individual in life situations or conditions in which his/her livelihood and well being may be threatened, such as those engendered by sickness, workplace injuries, unemployment, invalidity, old age, retirement and death. It is based on the principle of social solidarity and pooling of resources and risks, involving drawing of savings from periods of employment, earnings and good health to provide for periods of unemployment, old age, invalidity and death. At the moment NSSA is administering two schemes: Pension and Other Benefits Scheme and Accident Prevention and Workers’ Compensation Scheme, although, in an endeavor to provide a more comprehensive social security package for the Zimbabwean society, groundwork for the introduction of more schemes is underway.

Our Mission

  • To provide social security and promote occupational safety and health for all members through responsive schemes and services.


  • To be a world class provider of social security.

Corporate Values

  • Total customer focus.
  • Transparency and integrity.
  • Accountability to all our stakeholders.
  • A commitment to teamwork in service delivery.
  • Creativity and involvement in the conduct of our business.
  • Social responsibility.
  • Equal opportunity employment
  • Staff welfare and development

Mandate Of The Authority

  1. Establishment Of Schemes

The National Social Security Authority(NSSA) was created by an act of Parliament: The National Social Security Authority(Chapter 17:04) of 1989. This act empowers the minister of labour and social services to establish a social security schemes for the provision of benefits to or in respect of all employees as may be specified in the notice and may in the like manner amend or abolish any such scheme. the act established the National Social Security Authority(NSSA) whose functions are to

  • administer every scheme and fund established in terms of this Act
  • advise the minister on all matters concerning the operations of schemes and on matters relating to social security in general


NSSA is managed by a tripartite board constituting equal representation from Government, employer representatives (EMCOZ) and employees representatives(ZCTU and ZFTU). The administration is headed by the General Manager. Under  him are six Directors for operational divisions i.e. Director Finance; Director Contributions and Compliance; Director Benefits, Research and Schemes  Planning; Director Investments; Director Corporate Services; and Director Occupational  Safety and Health. .
The Authority’s operations are at head office in Harare and six regional Offices i.e. Harare, Bulawayo, Gweru, Mutare, Masvingo and Chinhoyi and ten sub offices i.e. Bindura, Gwanda, Chiredzi, Kwekwe, Hwange, Kadoma, Marondera, Chipinge, Rusape and Kariba.



© NSSA 2012, All Rights Reserved | Terms of Use
Website Design by Web Entangled - Zimbabwe